This Privacy Policy explains how Shine Music Shop (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or purchase from us.
1. Information We Collect
We may collect the following types of personal information when you use our website or services:
- Name and contact details (email, phone number, address)
- Payment information (processed securely through third-party providers)
- Order history and delivery details
- Technical data such as IP address, browser type, and browsing activity on our website
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding purchases, returns, or inquiries
- Improve our website and customer experience
- Comply with legal and tax obligations
3. Sharing Your Information
We only share your personal data with trusted third parties where necessary, such as:
- Payment processors to complete transactions
- Delivery and logistics companies to ship your orders
- IT service providers for website hosting and maintenance
We do not sell or rent your personal information to third parties.
4. Cookies & Tracking
Our website may use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but some features of the site may not function properly.
5. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
6. Your Rights (GDPR)
If you are located in the EU/EEA, you have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your data
- Request deletion of your data (“right to be forgotten”)
- Object to certain types of data processing
- Request a copy of your data in a portable format
To exercise these rights, please contact us at the details below.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., for tax and accounting purposes).
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us directly.
